Your Privacy Matters

This Privacy Policy explains how The Gracia Team collects, uses, protects, and discloses information obtained from users (“User”) of the [website] (“Site”). This Policy applies to the Site and all products and services provided by The Gracia Team.

Information Sharing

We do not share information with third parties or affiliates for any purpose.

Personal Identification Information

We may gather personal identification details from Users in various ways, such as when Users visit our Site, register on the Site, subscribe to newsletters, complete forms, or engage with other features, services, or resources made available on our Site. Users might be asked for their name, email address, and phone number. Users can choose to visit our Site anonymously. We only collect personally identifiable information if Users voluntarily provide it. Users may always decline to supply personal details.

Consent to SMS Messaging

By submitting forms on our Site and providing a telephone number, you agree to receive SMS text messages from us. Message and data rates may apply. We use text messaging exclusively to gather information related to your mortgage loan application, such as requests for additional documentation, updates on your application’s status, or other relevant details necessary for processing.

We do not send marketing messages via SMS. Your phone number is used solely for the purposes stated above and is not shared with any third party.

If you wish to stop receiving SMS text messages, reply “STOP” to any of our texts. Once we receive your opt-out request, we will remove you from our SMS communications. Please note that opting out may result in missing important updates about your mortgage loan application.

For additional questions or support, please email us at [email protected]. We value your privacy and are committed to safeguarding your personal information as outlined in this Privacy Policy.

Non-Personal Identification Information

We may gather non-personal identification information whenever Users interact with our Site. This can include the browser type, computer details, and technical information about how Users connect to our Site (e.g., operating system or Internet service provider), as well as similar data.

Web Browser Cookies

Our Site may use “cookies” to enhance the User’s experience. A User’s browser places cookies on their hard drive for record-keeping and to track certain information. Users can configure their browser to refuse cookies or to alert them when cookies are being sent. However, declining cookies may affect some parts of the Site’s functionality.

How We Use Collected Information

1. To Improve Customer Service: The information you provide helps us respond more effectively to your inquiries and support requests.
2. To Personalize User Experience: We may use information in the aggregate to understand how Users as a group utilize our Site.
3. To Improve Our Site: Your feedback may guide enhancements to our products and services.
4. To Send Periodic Emails: If Users opt into our mailing list, they might receive emails about company updates, related products or services, and more. Should you wish to stop receiving future emails, detailed instructions for unsubscribing appear at the bottom of each email, or Users may contact us via the Site.

How We Protect Your Information

We employ suitable methods of data collection, storage, and processing as well as security measures to help defend your personal information, username, password, transactional data, and other Site-related data from unauthorized access, alteration, sharing, or destruction.

Our Site adheres to PCI vulnerability standards to create the most secure environment possible for Users.

Compliance with Children’s Online Privacy Protection Act

We recognize the importance of safeguarding children’s privacy. Therefore, we do not knowingly gather or keep any information on our Site from individuals under 13 years of age, and no part of our website is intended to attract children under 13.

Changes to This Privacy Policy

The Gracia Team reserves the right to amend this Privacy Policy at any time. When updates are made, we will revise the date at the bottom of this page. We encourage Users to periodically review this page to stay informed about how we are helping protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy regularly and be aware of any modifications.

Your Acceptance of These Terms

By using this Site, you acknowledge that you have read and agree to this Policy. If you do not consent to this Policy, please do not use our Site. Continuing to use the Site after any Policy changes are posted signifies your acceptance of those changes.

Contacting Us

If you have questions about this Privacy Policy, the practices of this Site, or your interactions with this Site, please contact us:

The Gracia Team
34 Executive Park
Irvine, California 92614
(949) 774-2204 | [email protected]

last updated on 01/27/2025.